Terms of Service
Last updated: December 2024
1. Acceptance of Terms
By accessing and using Rafie's platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Platform Description
Rafie is a platform that connects clients with verified experts in the MENA region for professional consultations. We facilitate one-on-one sessions, group consultations, and specialized advisory services across various industries including technology, marketing, business strategy, and more.
3. User Responsibilities
As a user of our platform, you agree to:
- Provide accurate and complete information during registration
- Maintain the confidentiality of your account credentials
- Use the platform in accordance with applicable laws and regulations
- Respect the intellectual property rights of experts and other users
- Conduct yourself professionally during all interactions
4. Expert Verification
While we strive to verify the credentials and expertise of all professionals on our platform, users are encouraged to conduct their own due diligence. Rafie does not guarantee the accuracy of expert profiles or the outcomes of consultations.
5. Payment and Refunds
All payments are processed securely through our platform. Refund policies vary by expert and consultation type. We offer a satisfaction guarantee for first-time users, subject to our refund policy terms and conditions.
6. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our platform, you consent to the collection and use of information in accordance with our Privacy Policy.
7. Limitation of Liability
Rafie shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the platform.
8. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@rafie.com
Address: Escape Ventures LLC, MENA Region